![]() I like to think of Drobo as the black-colored Apple of the USB and Firewire storage market. For those unfamiliar with Drobo, the company came on the storage scene in the middle of 2007 with a focus on making storage simple. The team at Drobo asked The Gadgeteer to review their Drobo S, generation two, a five bay USB and/or Firewire storage enclosure. If you buy something through the links on this page, we may earn a commission at no cost to you. Next, you will need to change the security level:Īt top of screen go to Startup Disk, then Shut Down.We use affiliate links. Lastly, click “Continue” and enter the password for an administrator account, if requested.From the Top Menu, select Utilities, then you will see Startup Security Utility.Then press and hold the power button until you see “Loading Startup Options”.Click the Apple menu and choose “Shut Down”.The Mac may prompt you to do Recovery Mode, to do this: If using Mac M1 (silicon), to get into Recovery Mode: If this did not resolve, simply restart the Drobo by using the toggle switch on the back of the Drobo.Ģ. Is the Dashboard now discovered, if not re-launch the Drobo Dashboard Go to System Preferences > Security & Privacy > General. When back on the Mac Desktop, you will see message with regards to Panic Medic Boot along with another Panic Medic Message stating which Driver needs to be unblocked. All third party kexts have been unapproved and uninstalled from /Volumes/Macintosh HD” In the Terminal window you will see: "Triggering Panic Medic to enable booting into: /Volumes/Macintosh HD Panic Medic done. Kmutil trigger-panic-medic -R "/Volumes/Macintosh HD" Go to Utilities > Terminal and enter in: Restart the Mac and Hold down keys ⌘ + R If the above does not resolve, follow these instructions to boot the Mac into Recovery mode for Intel and M1 Mac's.īoot the Mac to Recovery Mode, to do this: Once Mac is up and running, now power on or connect the Drobo (if it wasn’t already).Leave that open and then go to System Preferences > Security and Privacy > General the bottom half of this window you should see something along the lines of allowing Dashboard or Service to run.When that is done, now open Drobo Dashboard.If it does not, then you may have to use the unlock in the lower left to unlock and then check the box. Now look on the right and make sure that "DDService64" on the right has a check mark by it.Find "Full disk access" on the left side of the window.When the installation is finished, go to System Preferences > Security and Privacy > Privacy.When Uninstall is finished, open it again and select install.Open the Drobo Dashboard installer and select "uninstall": What is the proper way to uninstall and re-install Drobo Dashboard.If the Drobo is still not recognized, uninstall/resinstall the Drobo Dashboard as follows: NOTE: Unlock the padlock to make any changes.ģ. If you have any of these files, click the box to the left of the file name. Look for any one of the following files (there may only be one): * System Preferences > Security & Privacy > Privacy, scroll down and click Full Disk Access, scroll through the list on the right side. * System Preferences > Security & Privacy > General, If you see "Some System Software was Blocked from Loading" and this references Drobo, click Allow * Shutdown the Drobo, Restart the Mac, then power the Drobo On.Ģ. From Apple Icon, go to System Preferences ![]() * Restart the Drobo, Drobo Dashboard > Tools > Restart If using software like Paragon, Fusion, Paragon, Fusion, Parallels, Tuxera, Sophos, verify software supports Big Sur. Some may notice the Dashboard is transparent, we are looking into this.ĥ. If using the Mac M1 (Silicon), see the following:Ĥ. Restart the Drobo by going to Drobo Dashboard > Tools > Restartģ. Unplug the data cable from the back of Drobo, wait a few seconds, then plug back in. In the interim, do the following to resolve: In some cases when booting Drobo, the Dashboard does not recognize the Drobo and the Drobo icon may be a generic orange icon, we are aware of this issue and we are looking into this. The workaround is to reconnect the USB cable.Ģ. Is there anything I should be aware of when using macOS 12?ġ.There is a known issue that when a USB-connected Drobo is already on as the Mac is powered on or restarted, Dashboard may fail to discover the Drobo due to the driver not being loaded by the OS. If using Mac that does not have Thunderbolt 3 or USB C ports, you will need an adapter. Note: If using Mac M1 you must use Dashboard v3.6.1Ī. If using Drobo 5D3 which has 3 ports, 2 Thunderbolt 3 (type USB C), 1 USB C. Is there a Dashboard version I should be using with macOS 12 (Monterey)Ī. The latest Dashboard version can be found here:
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